Contact Our Support Team

We’re committed to providing responsive customer support to all UK-based players. Whether you have questions about responsible gambling, account verification, payment methods, or technical issues, our dedicated team is available to assist you. All communications are handled in accordance with UK gambling regulations and data protection standards.

Available Communication Channels

Choose your preferred method to reach us. Each channel is monitored by qualified support specialists trained in UK Gambling Commission compliance requirements.

  1. Live online chat available during business hours for immediate assistance
  2. Email support at [email protected] for detailed inquiries
  3. Telephone support at +44 20 7946 0958 for urgent matters
  4. Submit detailed written requests for complex account issues

Support Departments and Response Times

We maintain separate departments to expedite your request resolution and ensure compliance with UK regulations.

  1. Account and verification queries: response within 24 hours
  2. Payment and withdrawal issues: priority response within 4 hours
  3. Responsible gambling concerns: immediate escalation to specialist team
  4. Technical problems: response within 12 hours

Last updated: January 15, 2026