Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our gaming platform to enhance your experience, ensure security, and comply with UK gambling regulations. By accessing and using our services, you acknowledge that you have read, understood, and agree to the practices described in this policy. Last updated: January 18, 2026.
1. What Are Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit our website. They contain information about your browsing activity and preferences. Beyond traditional cookies, we also use similar technologies such as web beacons, pixels, local storage, and session identifiers to track user behaviour and improve our services. These technologies help us remember your login information, understand how you interact with our platform, and customise your gaming experience. In the context of online gambling, these tools are essential for responsible gaming measures, fraud prevention, and compliance with UK Gambling Commission regulations. Understanding how these technologies work is crucial for your privacy and security when enjoying casino games and sports betting on our platform.
2. Types of Cookies We Use
Our platform employs various categories of cookies, each serving specific purposes aligned with UK gambling standards and user protection requirements. The following table outlines the main types of cookies we deploy:
| Cookie Type | Purpose | Duration | Consent Required |
|---|---|---|---|
| Essential Cookies | Required for platform functionality, account authentication, and security verification | Session or 12 months | No |
| Functional Cookies | Remember user preferences, language settings, and account customisation | 12-24 months | No |
| Analytical Cookies | Track user behaviour, platform performance, and traffic patterns for improvements | 6-12 months | Yes |
| Marketing Cookies | Enable retargeting, measure campaign effectiveness, and personalised advertising | 3-24 months | Yes |
| Responsible Gaming Cookies | Monitor play patterns, enforce deposit limits, and support self-exclusion measures | 24 months | No |
| Security Cookies | Detect fraudulent activity, prevent account hijacking, and verify identity | Session or 12 months | No |
3. Purposes and Legal Basis for Cookie Use
We collect and use cookies for multiple purposes, all underpinned by legitimate interests and legal compliance requirements. Essential cookies enable you to access your account, process transactions, and maintain platform security. Without these cookies, basic functionality would be impossible, and we would be unable to protect your funds or comply with anti-money-laundering regulations mandated by the UK Gambling Commission. Functional cookies enhance user experience by remembering your gaming preferences, favourite games, and language selections, making your subsequent visits more convenient.
Analytical cookies allow us to understand how players interact with our slots, table games, and betting features. This data helps us optimise game performance, identify technical issues, and improve user interface design. We use this information to ensure our platform runs smoothly and provides the best possible gaming experience. Marketing cookies enable us to deliver relevant promotions and advertisements tailored to your interests, both on our platform and through third-party websites. This helps us manage our advertising budget effectively and inform you about new games and exclusive offers. Responsible gaming cookies are critical for our commitment to player protection; they monitor your gaming activity, enforce self-imposed limits, and support our mandatory affordability checks as required by UK Gambling Commission guidelines.
4. Managing Your Cookie Preferences
You have substantial control over cookies stored on your device. Upon your first visit, we display a cookie consent banner allowing you to accept all cookies, reject non-essential categories, or access detailed settings. You can modify your preferences at any time through our Cookie Settings page, accessible in the footer of our website. Changing your settings will not affect cookies already stored; however, it will prevent future tracking of that type. If you wish to withdraw consent previously granted, you may do so without penalty, though some platform features may function less effectively.
Most web browsers allow you to control cookies through their settings. Here are instructions for popular browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data > manage exceptions or block all cookies
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data > manage preferences or clear cookies
- Safari: Preferences > Privacy > select cookie blocking options
- Microsoft Edge: Settings > Privacy > Clear Browsing Data > select cookies and site data
- Opera: Settings > Advanced > Privacy & Security > cookie settings
Please note that disabling certain cookies may impair your ability to access your account, process deposits, or use responsible gaming features. We recommend maintaining essential cookies enabled for optimal platform functionality.
5. Third-Party Cookies and External Partners
Our platform integrates with external service providers who may set their own cookies for analytics, payment processing, and advertising purposes. These third parties include Google Analytics for traffic analysis, payment gateway providers for transaction security, and advertising networks for promotional campaigns. We ensure all partners comply with UK data protection laws and GDPR requirements. Third-party cookies are subject to their respective privacy policies, and we encourage you to review them independently. Popular third-party cookie providers include Google, Facebook, and various advertising networks.
We maintain contractual agreements with all external partners ensuring they process personal data solely on our instruction and maintain appropriate security measures. Some third parties may be located outside the UK; however, we ensure adequate safeguards are in place through Standard Contractual Clauses or equivalently robust mechanisms. You have the right to object to third-party cookie use, which can be managed through your browser settings or our Cookie Settings page.
6. Your Rights and Regulatory Compliance
Under UK GDPR and Data Protection Act 2018, you possess extensive rights regarding your personal data, including information collected through cookies. You have the right to access, rectify, erase, or port your data. You may request restriction of processing or object to profiling and automated decision-making. To exercise these rights, contact our Data Protection Officer through our website. We will respond to requests within 30 days, with extensions possible for complex matters.
Our cookie practices comply with UK Gambling Commission licensing conditions, which mandate transparency about tracking technologies and player protection measures. We prioritise responsible gaming compliance, ensuring our analytics do not facilitate problem gambling but rather support interventions for at-risk players. If you wish to lodge a complaint regarding our cookie usage, you may contact the Information Commissioner’s Office. We retain the right to update this policy periodically to reflect legal changes, technological advancements, or operational improvements. Significant updates will be communicated through email or prominent website notices.